आवळा कॅंडी (Amla Candy)

We are committed to delivering the best quality products. However, if you face any issues with your order, our returns policy is outlined below:

• Perishable Goods: As our products include perishable items such as mangoes and other fruits, we do not accept returns. However, if you receive damaged or incorrect items, you can request a replacement or refund within 24 hours of delivery.

• Non-Perishable Goods: For non-perishable items, returns are accepted within 7 days of delivery. The item must be unused, in its original packaging, and in a resellable condition.

• How to Request a Return:

  • Contact our Customer Care team via email at samarthagroking@gmail.com or call us at 85918 24599.

  • Provide your order details and a description of the issue. Photos of damaged items (if applicable) will help expedite the process.

• Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be made to your original payment method within 7-10 business days.

• Return Shipping Charges: If the return is due to a product defect or incorrect shipment, we will cover the return shipping costs. Otherwise, return shipping will be at the customer’s expense.

• Order Cancellations: Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be possible for perishable items once they are processed for shipping.

At Samarth Agro King, we strive to ensure that your order reaches you in the freshest condition and on time. Here’s an overview of our shipping process:

• Delivery Locations: We deliver our premium organic produce, including Alphonso mangoes and other seasonal fruits, across India.

• Shipping Charges: Shipping charges may vary based on the delivery location and order size. You’ll be informed of the applicable charges during checkout.

• Delivery Time:

  • Orders are typically processed within 1-2 business days.

  • Standard delivery time ranges from 3-7 business days after dispatch, depending on your location.

  • For seasonal fruits like mangoes, we aim to dispatch orders received before Wednesday by Saturday to Monday to ensure the best quality.

• Express Delivery: For select locations, we offer express delivery options at an additional cost. Express orders are delivered within 1-2 days after dispatch.

• Order Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track the shipment status.

• Delivery Conditions: Please ensure that someone is available at the delivery address to receive your order. We are not responsible for delays caused by incorrect or incomplete addresses.